Categories

CUSTOMER ACCOUNT
SIZE CHART
LOCATION OF PARTNER DEALERS
SWIMMING GOGGLES

How do I log in to my customer account?

  • You can log in to your account by cliking on the “log in” button at the top right of the banner. You must then enter your email adress wich is used as you login and your password.

What should I do if I have forgotten my password?

  • Click on the “Login” button in the banner at the top. You can then click on “Forgotten password” underneath “Password”. Enter the email address you used as an ID and you will receive a link to this address allowing you to reset your password.

How to update my personal information ?

  1. Log into your customer account
  2. To the right of the banner at the top, run the cursor over your name. In the drop-down menu, click on "My Account"
  3. In the "Profile" section, click on "Edit", located in the right corner. You can now update all of your personal information
  4. Click on the “Save” button to confirm

How do I unsubscribe from the newsletter?

  • In the newsletter email, scroll right to the bottom of the email and then click on "Unsubscribe". 

How to register for the warranty?

  • You don't need to register anymore, just keep the invoice.

Where to find the size guide?

  • You can find the size guide to suit each product directly within the product description when you select a product.

How can I find a list of the certified Aqualung dealers closest to me?

  • Please click on the "Store locator" button in the banner at the top. A new page will then open in which you will be able to use a geolocator with the "Use my location" button, or alternatively enter the postcode of your choice to find the Aqualung dealers closest to where you are.

Are mirrored goggles more fragile than other types of goggles?

  • No, all Aquasphere mirrored swim goggles lenses are scratch-resistant.

Do mirrored goggles fog less than other types of goggles?

  • No, all of our swim goggles have durable anti-fog properties, so you never lose sight of your objective. Depending on the lens, the anti-fog will be either a lens coating (like on our polycarbonate lenses) or a core property of the material (like in our Plexisol lenses).

How do you clean mirrored goggles?

  • As a rule of thumb, always rinse your swim goggles with warm, freshwater, especially if you were swimming in the ocean. Leftover saltwater can negatively impact the lifespan of your polarized and mirrored lenses.

    Lay them flat to dry away from direct sunlight.

    We recommend avoiding using any cloth, even microfiber, to clean the lens as it will likely damage its anti-fog treatment. Instead, if you need to remove something, gently use the pad of your finger.

Why are my goggles fogging up?

  • Fogging could occur due to several reasons:

    Wear & Tear
  1. A fit issue or an issue with the straps being too tight or too loose.
  2. Condensation forming on the inside of the lenses. (perspiration or water vapor from your skin)
  3. The Anti-Fog treatments become less effective over-time
  4. The Anti-Fog treatment has come off or barely has any
  5. Too much moisture being produced so the Anti-Fog cannot handle it all


    Some Solutions for Fogging are as follows:

  1. Put the goggles on while both you and the goggles are dry
  2. Use an additional Anti-Fog Solution